Privacy policy

This Privacy Policy explains how personal data is processed in connection with the website klarent.pl and the services provided by Klarent.

1. Data controller

The controller of your personal data is Klarent, based in Wrocław, ul. Ruska 43, 50-079 Wrocław, Poland.

For privacy matters, contact us at: kontakt@klarent.pl.

2. Scope and purposes

We process personal data for the following purposes:

handling enquiries and valuations — when you submit the contact form or email us (name, email, phone number, message content, property details: district, address or number of units),
performance of a contract or pre-contractual steps — in particular rental management and communication with owners,
responding to contact and correspondence,
establishing, exercising or defending legal claims,
security and proper operation of the website (including technical logs and abuse prevention),
analytics and statistics of website use — where such tools are enabled,
compliance with legal obligations applicable to the Controller.

3. Legal bases

We process data on the basis of:

Article 6(1)(b) GDPR — steps necessary to perform a contract or prior to entering into a contract,
Article 6(1)(f) GDPR — legitimate interests (responding to enquiries, website protection, claims, aggregated analytics),
Article 6(1)(a) GDPR — consent (e.g. where required for marketing contact or optional cookies, if used),
Article 6(1)(c) GDPR — legal obligation (e.g. accounting/record-keeping where applicable).

4. Contact form

Data from the website form (including rental valuation requests) is used only to handle your enquiry and further communication. Providing data is voluntary but necessary for a reply. We do not share it with third parties for their marketing without a separate legal basis.

5. Recipients

Data may be entrusted to providers supporting our operations, for example:

hosting and website maintenance providers,
email service providers,
IT / owner panel providers (if you use such services),
accounting or legal service providers — to the extent necessary.

Such providers process data on our behalf under data processing agreements where required.

6. Retention

We keep data:

for as long as needed to handle the enquiry and related correspondence,
for the duration of cooperation / contract and the limitation periods for claims,
where based on consent — until withdrawal or until the purpose ceases,
in technical logs — usually for a period required for security and server configuration.

7. Your rights

You have the right to:

access your data,
rectification,
erasure („right to be forgotten”) — where applicable,
restriction of processing,
data portability — where applicable,
object to processing based on legitimate interests,
withdraw consent at any time (without affecting lawfulness before withdrawal),
lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.

To exercise your rights, email kontakt@klarent.pl.

8. Cookies and similar technologies

The website may use cookies and similar technologies to:

ensure basic site functionality (necessary cookies),
remember preferences (e.g. language),
analyse traffic and improve the site — where such tools are enabled.

You can manage cookies in your browser settings. Blocking necessary cookies may affect some site features.

9. Security

We apply technical and organisational measures appropriate to the risk to protect data against unauthorised access, loss or destruction (including HTTPS, access controls and form abuse protection).

10. Voluntary provision of data

Providing data in the form or correspondence is voluntary, but necessary to reply or deliver the service. Without the data we may be unable to contact you or enter into a contract.

11. Changes

This Policy may be updated. The current version is always available on this page. Last updated: 12 August 2026.

Klarent · ul. Ruska 43, Wrocław · kontakt@klarent.pl